I have an HP laptop 17z-ca000 (brand new) running Windows 10 home Version 1909. I purchased Presonus Studio 24c, connected it, installed the Universal Control and downloaded Studio One. I cannot get Studio One to pick up my microphone although I can hear the mic through my studio headphones. I also cannot get Studio One to record. I hit the record button on a new track but nothing happens. What am I doing wrong?