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How to register the Atom Control Pad within the Atom Producer Lab box?
+1
vote
1,224
views
asked
Apr 27, 2020
in
Atom Pad Controllers
by
richardblackwell3
(
510
points)
I bought the Atom Producer Lab and registered the interface no problem. Went to register the control pad and its saying it doesnt recognise the serial number. Any ideas please?
Ive been trying to get it to work all night
atom control pad. atom producer lab
product registration
2 Answers
0
votes
answered
May 1, 2020
by
richardblackwell3
(
510
points)
selected
May 1, 2020
by
jameswest7
Best answer
I got the answer in the end.
You only need to register one item from this bundle, although there is more than one serial number. Once one of those is registered, the lot is registered.
commented
May 1, 2020
by
jameswest7
(
3,100
points)
This is correct. For the ATOM Producer Lab, only the serial number on the box of the bundle needs to be registered. Not the individual products within the bundle.
0
votes
answered
May 4, 2020
by
aka_busker
(
32,890
points)
Hi. For future reference you can use the MyPresonus app to register your hardware purchases. The app has a "register new product" function which will scan the barcode of the item you have bought and register it to the account tied to the MyPresonus app.
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