Questions & Answers

My atom cannot be detected in Universal Control right out the box, please help?

+1 vote
asked Apr 29 in Atom Pad Controllers by kirkelashelle (130 points)
I cannot use it and i just got it. Registered the atom but universal control does not detect that it is plugged in. I'm on a mac, using a usb-c converter to the USB plug in. I downloaded the correct version as well.

1 Answer

0 votes
answered May 1 by jameswest7 (1,250 points)
UC is seeing my ATOM on the latest UC build of for Mac. Which operating system are you using?

Also is this just an issue with Universal Control not seeing ATOM or do Studio One and other DAWs not receive MIDI messages from ATOM? If so, I would try a different USB cable.