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When I plug in the Insert cable no audio on any of the channels. My patcher is set to THRU?

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asked May 14, 2020 in Classic Mixers by stevenloveridge (150 points)
As soon as I plug an insert cable into the external insert connection on the rear of my StudioLive 16.4.2 the audio stops.  I have my patchy set to the THRU position.  Is the patchy setup correctly?

1 Answer

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answered Jul 10, 2020 by alandarcy (7,200 points)
 
Best answer

Hi,

Please ensure you are using an insert cable.

https://www.sweetwater.com/insync/insert-cable/

please log a support ticket at mypresonus.com for technical support.

Thanks

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