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When I plug in the Insert cable no audio on any of the channels. My patcher is set to THRU?

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asked May 14 in Classic Mixers by stevenloveridge (120 points)
As soon as I plug an insert cable into the external insert connection on the rear of my StudioLive 16.4.2 the audio stops.  I have my patchy set to the THRU position.  Is the patchy setup correctly?

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