Questions & Answers

Why doesnt Studio one remote on ipad recognise studio one 4 on windows?

0 votes
asked Jun 19, 2020 in Studio One 4 by siddarling (120 points)

Hi Presonus!

Every time I try to connect studio one remote on my ipad to studio one 4 pro on my laptop (windows) it says "Connecting to this version of Studio One is not supported". Everything is updated and I wonder how I or you can fix it?


1 Answer

0 votes
answered Jul 1, 2020 by aka_busker (32,870 points)
Hi.  I had an issue with connection via the remote app, even after allowing remote connections inside Studio One.  Turned out my issue wasn't my firewall or anything to do with Presonus (even after forwarding ports on my router).  The issue was that Windows had set my network to public, not private.  Changing my network to a private network, via windows settings, sorted my issue.  So, in summary, the remote app didn't like a public network.  If this isn't a solution, I can't  help any further at this point.