Question

Sphere cannot connect to server error message. Definitely online, definitely all firewalls off! Same with "hub"!

Answer 1

The response to Sphere was overwhelming and our server system was being upgraded to meet the demand resulting in slowed connections for some. All has since been resolved. Should you ever have an issue like this, please log a support request to https://support.presonus.com so a support team agent can assist.

Answer 2

Impossible to connect to the server "statut 500"

Answer 3

Same!! here I thought my computer's firewall has gone haywire.

Answer 4

Yup, same deal here.  I can log in to Studio One on the first authentication window, but the second where i activate to sphere it fails.

Same with hub, also fails.   Was fine last night, however.  (I'm in UK)

Answer 5

Hi guys, i already created a support ticket, which was answered by PreSonus support very fast. So for you all to know:

It is a known issue due to the actual server problems PreSonus has. So we all have to be patient and try it again later.

Answer 6

Same here.

Can't activate Studio One 5 or hub.

Notion 6 also saying I havent activated Sphere!!!

This has been like this since 1030 this morning.

Not cool

Answer 7

I'm now having the same issue. Presonus wants me to switch daws. That's what it is.