Question

I have updated Studio One and Universal control, restarted the system, plugged in a powered USB hub, and tried different USB cables, but my ATOM is still not connecting to my PC. When I first plugged it in, it lit up, but when I attempted to update firmware, and stopped half way and said it could not be connected. Now I am not getting any response.

Any ideas?

Thank you!

Answer 1

Try connecting it to a different USB port on your computer.

If you're still having issues, open a support request with tech support at https://support.presonus.com so they can further assist you.

This a community area, support does not patrol these posts.