Question

I was able to update the ATOM  firmware upon installation.

Universal Control recognizes device correctly after update.

The ATOM Controller is recognized by latest update to Studio One 4 correctly as well as within the MIDI settings along with my other MIDI devices.

Once I have created a new song, I am able to use the Setup button under the SONG section on the ATOM to open the Browser on S1 in the song I created.

However, at that point the device seems to lock up and does not allow me to browse thru or select my instruments as shown in the Tutorial Videos.

Answer 1

yea I did the firmware update too and mine lights up fine and works perfect when studio one 4 is not running , all the buttons ,lights and modes work fine and as soon as I start studio one all the lights on the pads go out and do not come back on until I exit studio one and when I do that the pad lights flicker for a few seconds and then they are on like they should be.

Answer 2

Hi, if you use your mouse to click in the instrument browser area to bring it to focus, do your Up and Down buttons then work? Which exact version of Studio One are you using?

Answer 3

Yes, mine has frozen up a couple of times too. But never in the browser I think, when I was holding down a couple of pads at the same time to playback different loops. Never with short samples though

Answer 4

I have that same problem.

Answer 5

I have the same exact problem! Has anyone figured this out yet??

Answer 6

My Atom was not even recognized by S1 when I plugged it in. All latest upgrades installed. After an hour of noodling, got it working for 5 minutes, then have similar problem as you. Very frustrated. Picked up my ‘68 Guild guitar and tascam recorder and actually enjoyed making music again.

Answer 7

I have a similar problem. It initially lit up and seemed to be working, but then stopped. It wouldn't lit up at all. I uninstalled and reloaded Universal control and Studio one. It lit up again and was actually working for a while, then stopped again. When I try to make sure that the Atom is set to Send and Receive, it doesn't show up in the pull down menu. Apparently this is a common problem. Why hasn't Presonus provided a solution? Like one other poster, I'm about ready to go back to Tascam and basics.

Answer 8

I haven't been able to connect the Atom with Studio One v5 at all.