Questions & Answers

I purchased studio one 5 and im not seeing it in my downloads or orders.

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asked Jul 11, 2020 in Studio One 5 by kennethgraves (120 points)
I purchased studio one 5 and its not showing in my products or orders tab but i have the receipt of purchase...

2 Answers

0 votes
answered Jul 11, 2020 by aka_busker (32,890 points)
Hi.  I had a similar issue with the Product page not showing download or serial.  I solved it by refreshing Chrome a few times.  
0 votes
answered Jul 14, 2020 by gregorywendfeldt (1,000 points)
Couldn't redeem on Safari so I had to download Chrome just to get to it in my account. If you're not using Chrome, it's an easy download and you can take care of it.

BUT when I use Safari to view my account, version 5 is NOT there. However, when I use Chrome, it IS there.

So, it may be a browser issue. Good luck!
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