Question

I purchased studio one 5 and its not showing in my products or orders tab but i have the receipt of purchase...

Answer 1

Hi.  I had a similar issue with the Product page not showing download or serial.  I solved it by refreshing Chrome a few times.  

Answer 2

Couldn't redeem on Safari so I had to download Chrome just to get to it in my account. If you're not using Chrome, it's an easy download and you can take care of it.

BUT when I use Safari to view my account, version 5 is NOT there. However, when I use Chrome, it IS there.

So, it may be a browser issue. Good luck!