Question

For any one NOT seeing the REDEEM button on thier ver4 product page . I doesnt show up in FireFox but DOES show itself in MS Edge, Microsofts new Browser. and i read for MAC safari is in the dark like Firefox but Opera see the REDEEM button like EDGE.

Hope this helps everyone

Answer 1

EDIT: I can now confirm it shows up in Chrome - but not in Edge for me :) .. See this link for an explanation: https://answers.presonus.com/54659/purchased-studio-grace-period-option-account-upgrade-solution

TL;DR; (for the link) Use Chrome - the Redeem button will appear on your Studio One 4 product page in account. Looks like only Sphere, but is actually both.

Answer 2

I couldn't get it in Safari so I downloaded Chrome and got it taken care of. Chrome is a quick download and you can get everything going really quickly. 

But now when I view my PreSonus account in Safari, version 5 and my license are not there. When I view it in my new Chrome, version 5 is listed along with 4 in my PreSonus account. I guess I'll need to keep Chrome just to deal with PreSonus in the future!

Don't know if this is a server-saving strategy or what, but if they're going to make version 5 available one browser at a time, they should post a schedule!