Questions & Answers

Why does Notion crash on Windows 10/64-bit whenever I try and copy/paste?

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asked Feb 23, 2016 in Notion by christinebush (400 points)
edited Feb 23, 2016 by christinebush
When I try to copy/paste in Notion (Windows 10) the program crashes. I've tried everything I can think of to get around or solve the problem. I've tried using the right-click options. I've tried using the menu options.  I've tried closing and re-opening the program. I've tried rebooting my computer. I've tried disabling my MIDI preferences. I've tried turning off my MIDI controller. I've tried copying one voice at a time. I cannot find a way to copy/paste without the program crashing.

My expectation is that if I uninstall and reinstall the entire program this basic functionality will work again---for awhile---but this will eventually start happening again and I'll have to reinstall again. This would be unacceptable.

Please advise, thanks.

1 Answer

0 votes
answered Feb 23, 2016 by ChrisS23 (13,770 points)
Hi Christine, please create a support ticket from your my.presonus account, so we can troubleshoot this further with you. Please also let us know which Windows10 build you have running.

-Chris
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