Question

I just received my E3.5 monitors today, and I have everything set up and plugged in, and I have checked that my power strip and outlet are all good and they are, but when I flip on my master power the blue pilot light doesn't even come on and I can't figure out why, and the manual is absolutely no help. Is there anyone else that's had this issue? And how did you fix it?

Answer 1

Sounds like a mfg defect.  You might have to return them.  have you tried them in another room?

Answer 2

I'm in the exact same situation. No power at all to my brand new E3.5. literally just opened them out of the box

Answer 3

Hi, I have just experienced the same thing.  They worked once then stopped. I tracked the problem down to a blown fuse in the plug. I determined that this happens when the unit is switched on.  I tested by putting a new fuse in and checking the voltage using a multimeter where I was getting 232 volts across the two pin terminals on the lead.  I switched off at the mains and plugged the cable into the speaker, switched on at the mains but did not switch on at the speaker. I then removed the power cable from the back of the speaker and tested the terminals again, getting 232 v as before. I then plugged the power cable back  the speaker, switched on at the mains, then switched on at the speaker. No blue power light! I removed the power cable from the speaker and tested the terminals again.No voltage registered.  I can only assume that when you switch power on at the speaker it's shorting out an blowing the fuse in the plug. The fuse is 3 amp I wonder if that is too low but don't want to try just in case.  I'm posting a ticket with these details.

Answer 4

Hello, I have just experienced the same thing ! very frustrating when this happens as you unbox the thing. Did you return them ?

Answer 5

I received the E3.5 monitors in the mail today. No power straight from the box. Mostly from frustration (but also a desperate determination to try anything) I slammed the plugged-in master speaker onto my lap. Unbelievably, the little blue light came on and I had power and sound.

Surely they must pass a quality check before packaging. Could something have come loose during shipping? Not knowing much about circuit boards & electronics in general, my accidental fix makes zero sense to me. But hopefully my experience sheds some light on present & future problems such as this one.

Answer 6

@Hi here,

has anyone found out the solution?

Im facing the same issue:  all of sudden, monitor is not turning on.

Previously I had a case when it turned on with some minutes delay.

Answer 7

Hi i have the same problem with my E3.5 BT, which I have just brought use it twice and now no power, its disappointing that so many people have complained about this similar problem, which appears to be a manufacturing problem on the power switch, it a waste of money and when trying to submit a ticket, it states that I need to activate even when I have registered.

if anyone can help please let me know

very very disappointing, I would never recommend it to anyone