Questions & Answers

No device found on the system pg 3

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asked Feb 24, 2016 in Ai Mixers by israelmorales (120 points)
recategorized Feb 24, 2016 by AlexTinsley
I have a 24AI and for some reason the computer found the hardware and downloaded correctly.  The presonus studio is showing on the device manager.
I updated the SL remote, firmware is updated, but when I open the sl remote I can't open the  fee doesn't show anything. And on my system screen pg 3 under devices, no connection , can anybody help me please

1 Answer

0 votes
answered Feb 25, 2016 by Jon T (5,980 points)
For this your best option would be a technical support request.  The team there will need to review some reports that aren't secure here.