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1824c very low input signal

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asked Jul 28 in Studio Series USB Interfaces by jerichomusic (150 points)
I just purchased a studio 1824c to replace my Scarlett. However, the input sensitivity is way too low on this unit. I have a Rode Procaster microphone that I use for podcasts. I have to turn the gain pretty much all the way up and even then I still cant get good signal strength. My Rode NT2a needs to be turned up to at least 2 oclock to get a suitable recording level. I have never turned it above 11 oclock on other interfaces.

Why are these preamps so weak? Is this correct for this unit? If so I will be taking it back to the store and requesting a refund as this is just not acceptable for high quality recording equipment.

Any help would be greatly appreciated.


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