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Cant connect studio 24c to computer. "

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asked Aug 5, 2020 in ioStation24c by davidsmith134 (120 points)
Have new studio 24c have connected and loaded studio one artist etc.  have registered product, but have fault. "Failed to open (Studio 24c)!" I have only connected by USB C to A (what comes in packaging).  PC is new, Cool Master, Intel i5 hex core, Windows 10, and sound card is Sound blaster Audigy FX. Do I need to connect another way?

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