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Cant connect studio 24c to computer. "

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asked Aug 5 in ioStation24c by davidsmith134 (120 points)
Have new studio 24c have connected and loaded studio one artist etc.  have registered product, but have fault. "Failed to open (Studio 24c)!" I have only connected by USB C to A (what comes in packaging).  PC is new, Cool Master, Intel i5 hex core, Windows 10, and sound card is Sound blaster Audigy FX. Do I need to connect another way?

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