Questions & Answers

Studiolive 64s network connection lost

+1 vote
880 views
asked Sep 1, 2020 in StudioLive Series III by angelperez10 (160 points)
Hi, last Sunday during morning service the console lost the network connection. I loose all the audio forcing us to shutdown the system. Also when connecting a mic to the analog input on the console before shutting down we did not get audio. Patching was correct. Any other user with this issue?

Thanks

1 Answer

+1 vote
answered Sep 2, 2020 by jonnydoyle (403,640 points)
 
Best answer

Loosing network inputs could be, 

  • Bad cabling
  • Bad power
  • Mis Matched Firmware

Version Information: 

* StudioLive Series III (all models) - v2.3.16845 
* NSB 16.8 - v1.2.16705 
* NSB 8.8 - v1.2.16705 
* EarMix - v1.2.16705 
* SW5E - v1.2.16705 

If all the above is right, then log a support ticket. 

Link: https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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