Questions & Answers

Why does my Faderport 8 CONSTANTLY lose communication with ProTools 2020

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asked Nov 3, 2020 in FaderPort 8 by markrestuccia (120 points)
Literally every session my Faderport 8 will lose communication with Protools 2020 running on the latest Catalina 10.15.7. The faders snap to attention but then you just cant use them or any controller on it. A reset *might* occasionally work for a bit, but it's a lottery. Ive got the latest firmware and it's just a complete waste of time. There must be some solution surely?!

4 Answers

0 votes
answered Nov 7, 2020 by brianbeergah (180 points)
Hi,

I have this exact same problems...any answers

Thanks

Brian
0 votes
answered Nov 7, 2020 by brianbeergah (180 points)
I Do know u need to press the next button then the power button-then u presee the touch button to reset it???
0 votes
answered Feb 7, 2022 by laurentapffel (140 points)
I have the exact same problem. When using it with Logic, flawless. With Pro Tools, it loses communication constantly within the first 4-5min of resetting it. I have to reset it multiple times during all sessions. Using Mac OS X Catallina 10.15.7, latest faderport firmware and pro tools version.
0 votes
answered Apr 12, 2022 by Sesame123 (220 points)
Having same problem with PT 2021/12 now.  Should I go back in PT release????
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