Questions & Answers

Why are muted tracks (that I cannot hear) being heard over Zoom?

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asked Nov 16, 2020 in Studio 192 USB 3.0 Interfaces by seanperrin1 (120 points)
I had an embarrassing situation today that I'd like to make sure doesn't happen again.

I am new to Presonus, having used Focusrite for the previous 10 years with no issues and I'm starting to question my decision...

Basically, I was playing a CD to listen to while working from home, but I had a zoom call. So I muted channel 5 and 6 (where the CD was playing into the line imports) and joined the call.

The meeting came to a grinding halt because everyone (BUT ME) could suddenly hear loud rock music in their headphones, even though I could not hear anything and confirmed the tracks were muted. The sound did not stop until I stopped playback on the CD player and had to apologize to the whole team.

This was very bizarre, and I'm wondering why it happened. Any feedback would be appreciated.

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