Questions & Answers

Why do my ERIS E3.5 speakers "boom" when playing a C (130.8 hz) note?

+2 votes
asked Nov 18, 2020 in Sceptre, Eris, R-Series by roberttrede (3,010 points)

Hello all,

I have been using my ERIS E3.5 speakers (non-blue-tooth) monitors for a couple of years and generally are quite happy with them. The problem I consistently see (well... "hear" actually) is that they tend to "boom" when a C note (130.8 hz) is played on my guitar (recorded and played back). That is the note on the 3rd fret of the 5th string or the 8th note of the 6th string.

If you could imagine taking an EQ and highly boosting that frequency until you get "booming". That's how they sound. If I listen through headphones instead, that "boominess" is not there. Also, if I source the signal from my other laptop (both computers are Win 10), the same "boom" effect happens at that frequency, leading me to believe it is the speakers themselves causing the booming.

I have tried adjusting the two "Acoustic Tuning Controls" on the back of the speakers. The low control (according to the user's manual) "Boosts of cuts frequencies around 100 Hz by ±6 dB" and is "a low-shelf EQ and attenuates or boosts frequencies below 100 Hz." 

Well, this isn't very helpful for a couple of reasons.
1. My 130.8 hz issue (a "C" note) kind of is right at the cutoff point between the "Low Frequency" control and the "High Frequency" control. 

2. Since the two controls are "shelf-filters", they will cut/boost all frequencies above or below the setting. I don't want to do that.. I want to focus in on that booming 130.8 "C" note.

My work-around, of course, is to use headphones for mixing. That "boominess" is not there in my headphones. Of course, that means that "trusting the sound" coming from the monitors is a gamble. The whole reason I have monitors is to hear how something is going to sound when projected into the room... but I can't do that with monitors that "boom at me" at certain frequencies.

Is there any hope of getting around this issue? Your thoughts and suggestions would be very helpful.

Thank you... and stay safe out there.

5 Answers

+1 vote
answered Apr 3 by miroslavklma (470 points)
selected Apr 3 by roberttrede
Best answer
Hello all,

Same issue here, at my E3.5 is this „boom“ most critical on 117Hz. Luckily in my country I am able to return product 14 days after purchasing with full refund.

I know that is not helpful but maybe somebody from PreSonus will read it and try to improve check of their products in future.
+1 vote
answered Feb 6 by aapoholopainen (160 points)
Hi ,

I have the exact same problem, using the eris e4.5 speakers at around 128-130hz, I think it might be my desk resonating or something. Were you able to fix the problem?
0 votes
answered Feb 6 by roberttrede (3,010 points)
edited Feb 6 by roberttrede


No, unfortunately not. Your post confirms that I am not the only one experiencing this problem.

I tried adjusting the two "range knobs" on the back but that 130.8 Hz falls right in between the adjustment ranges of the two knobs, so I can't "tune out" the problem.

My only "solution" (more of a work around) was to simply never trust them for audio editing. I bought a reasonably nice pair of studio headphones and use those instead. Of course, headphones never emulate sound going out into the room, so that isn't really a good solution.

My "permanent solution" is going to be to sell these speakers and buy a pair that won't have this "boominess" issue. Generally, I have been happy with PreSonus gear... but these speakers are a big "fail" as studio monitors. They simply do not do the job for which they are designed. I would never recommend them to anyone.

Good luck to you too!

0 votes
answered Sep 8 by alidegirmen (190 points)
Even i'm not a professional and just bought to listen music on my desk i noticed that booming in some tracks .

then i researched a bass test on youtube you can easily notice something different at 130hz.

I was very happy about sound quality but i have to resend just because of that irritating problem
+1 vote
answered Sep 13 by kullipaskahiki (200 points)
Yeah, I have the same problem with brand new Presonus E3.5s

I'll be returning them and will never buy PreSonus again because the manufacturer clearly doesn't care about this widespread issue.