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I have audio glitches in Ableton, Windows 10, when running at 48khz

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asked Dec 7, 2020 in StudioLive Series III by christiangrothe (290 points)
Hey! Today I brought my new built Audio PC (Windows 10) into my studio and connected it to my Studio Live 32SC. The Universal Control was installed already. The mixer was set to 48Khz and so was Ableton. The Windows sound was set to WDM 1/2 which was also set to 48khz. When I play Audio in Ableton or from the windows system I had audio glitches, distortion. Sounded like a sample rate issue. When I played the same audio file, the glitches where never the same but very strong. When I set the sample rate to 41 it worked, although I think there were still glitches. When I restarted my system with the Mixer set to 48, then open ableton and from there I open the settings from universal control and set the sample rate to 41, Ableton still stayed on 48, and I could play and for some reason it was still recording in 48. Strange work around but still I think it was not 100% glitch free...

Can anyone help with that????

1 Answer

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answered Dec 10, 2020 by jonnydoyle (382,550 points)
 
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Your issue requires a support ticket to work with you directly.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-
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