Questions & Answers

Studio 1810c audio drops out

0 votes
asked Jan 9, 2021 in Studio Series USB Interfaces by alexanderrabb (160 points)
My Studio 1810c is plugged into my Mac Mini via a fresh and high-end USB-C cable. I'm running OS 10.15 and the newest version of Universal Control 3.4. It's running out via coaxial to my amplifier.

If I play music, say via iTunes, it'll work for a few seconds. Then the sound will stop, the level lights on the 1810c will drop. iTunes continues to play.

2 Answers

0 votes
answered May 1, 2021 by millerterry (240 points)
I'm having the same issue.  I'm using Amazon Music instead of iTunes but my Studio 1810c is doing the same thing.  I was having a variety of issues with my Intel i9 32 mb Mackbook Pro so I reset it to the factory defaults.  I reloaded the latest version of all my software hoping that would solve this problem.  It did not.  Quite frustrating.

Did you find a fix or has anyone else solved these issues?
0 votes
answered May 1, 2021 by alexanderrabb (160 points)
So far the only solution I've found is to restart my computer. Then it works for a while, and at some point the problem resurfaces and I have to restart again.