Hi! I just purchased a PreSonus Audiobox USB96, some balanced quarter inch TRS speaker cables, and a couple of JBL 306P monitors for my little home studio. Unfortunately, I'm having some issues getting them to play audio from my desktop computer. I've set them as the output in my Windows settings, but my computer won't play anything. If I try to play an mp3, a YouTube video, or a song on Amazon Music, my computer just freezes and buffers forever. It seems like it might be a problem with my drivers, but I've updated everything and rebooted several times to no avail. However, everything seems to work fine on my laptop, so I don't think the problem is with the interface. Anyone have any thoughts for how to fix this? Some background info:
Windows 10 64-bit, Ryzen 5 CPU, 16GB RAM
Edit: Thanks for the help, but I set the options below and rebooted and I'm still not getting any sound. (Actually, I got excited for a minute because it did play a small mp3 file, but as soon as I started a YouTube video everything stopped again and now it won't play anything, including the mp3 it played moments ago.)
Another update! I think I finally fixed it. It turns out this device only works in USB 2.0 ports on my machine. I initially overlooked this because the manual says it's compatible with both USB 2.0 and 3.0, but I found the following articles and decided to try a different port:
Everything is working fine now. Thanks for the help, sorry for the confusion!