Questions & Answers

USB Audio Interface not being detected

+3 votes
asked Mar 16, 2021 in Studio Series USB Interfaces by nathanielstuart (150 points)
I just bought a Studio 24c interface and whenever I connect it it's not being detected by my computer, all my specs are fine. Running windows 10, 64bit. I've tried both the USB-C and USB-B ports... neither work. I've updated my drivers, I've installed Universal Control with everything ticked, Restarted by computer, restarted it with it plugged in, and out. reconnecting it... still nothing... I've checked my Device Management and it doesn't show up there either. I've checked The Sound settings and nothing... Why is it not being detected? could it be a Faulty Interface?

1 Answer

0 votes
answered Jun 10, 2022 by stephenmiller17 (180 points)
Everywhere!  I see this question EVERYWHERE with no real solution.  I have the same problem on 2 different computers and 2 different interfaces.  It's probably such a simple fix too!  Just need some guidance.