Question

Hi i recently bought an old audio box ione but when I try to register it to the universal controller it’s says that the serial key has already been used. The guy that I bought it from has deleted his old account with the information about product key! How can I use my audio box? Au

Answer 1

I’m having the same problem. I just purchased a Studiolive 32 and I can’t even get in touch with support without first registering a product. I have all of my proof of purchase. I have never had this much issue with registering anything in my life. Akai nor Native Instruments ever gave me this much frustration when trying to contact them about an issue or registering a product. For a $3000 board, I’m beyond ******.

Answer 2

i'm having the same problem too, with an EM1 Pearl Malletstation i've just bought...