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My account is gone. My purchased products are no longer with the account.

+2 votes
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asked May 30, 2021 in Hardware Integration / Remote Control by tfjengpk (140 points)
I have been a presonus user for awhile but the account is gone with my purchases. what do I do?

1 Answer

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answered May 30, 2021 by wesleypeterson (20,940 points)
If you can log in to website go to support, and create a ticket with support. If not I'd create an entirely new account (different email) and create a support ticket explaining it and giving them the previous accounts details. That sucks, good luck.

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