Questions & Answers

Phantom power not working RM32Ai

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asked Mar 27, 2016 in Ai Mixers by moiseslucero (160 points)
I don't have phantom power on the channels, they where okay!

Meters+48 doesn't show channels with PP but uc surface does, condenser mics and DI boxes does not work!

1 Answer

0 votes
answered May 17, 2017 by Michael Martin (88,710 points)
 
Best answer

Could be a Hardware issue. Need to try a Factory Reset to verify.

1. First, save or backup your saved scenes / presets to a computer.

Scene management article link

2. Follow the instructions below for the Factory Reset.

Factory Reset / Firmware Recovery Instructions Article Link

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If that doesn't help, then please submit a Support Ticket from your PAE Account, and Tech Support will help you further.

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