Questions & Answers

Studio 24c not seen in Windows

+2 votes
2,569 views
asked Aug 1, 2021 in AudioBox USB by vincentpompevanmeerdervoort (190 points)
I installed Universal Control, made sure Studio One 5 was up to date. When I connect my brand new 24c windows gives the 'connected' sound.

The led on the device stays red. Windows doesn't see the device. Studio One 5 doesn't see it.

I tried all USB ports that my PC has...

What am I missing? I thought it would be plug and play

2 Answers

0 votes
answered Aug 2, 2021 by vincentpompevanmeerdervoort (190 points)
So after some frustration I re installed Universal Control without uninstalling it first and while my device was already connected. During the new install the light went blue. After restart Studio One saw the device finally.
0 votes
answered Sep 12, 2023 by jasonrobertson7 (230 points)
I'm going to try this after I calm down a little bit I've been at this for a total of 6 hours going for Mac to Windows I completely don't understand the setup
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