Questions & Answers

driver download issues

+2 votes
asked Mar 30, 2016 in Studio 192 USB 3.0 Interfaces by skram (180 points)
I just got a new Studio 192 and just registered the product on my account.  When I download the driver I get  "The Signature of PreSonus_UCSurface_v1.5.0.36497 (1).exe is corrupt or invalid."  Is their a different location where I can download the driver? I am making sure I'm selecting the Windows Driver. I've never had that error when downloading software or drivers before.

1 Answer

+2 votes
answered Mar 30, 2016 by mattcaprio (148,000 points)
selected Apr 1, 2016 by Michael Martin
Best answer
As of late January, Microsoft Edge on Windows 10 (formerly known as Internet Explorer), and Internet Explorer on Windows 8.1 seem to have an issue with some of our Windows software downloads, we have logged an issue with Microsoft and are looking into the matter.

To resolve this you can change settings in your browser:
See the second post / response from Microsoft in this Answerbase article:

As an alternate option you can use a program like FireFox to download the software.