Questions & Answers

Bluescreen when connecting 2626 to Lenovo Thinkpad P1 Gen3

+1 vote
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asked Sep 19 in Thunderbolt - Quantum by valeryjacobs (130 points)
When I connect a Quantum 2626 to my Lenovo Thinkpad P1 Gen3 (i9) running Windows 10 (21H1 OS Build 19043.1237) I get a bluescreen instantly after login. Before login the blue TB led flashes blue. The bluescreen mentions ks.sys being the culprit. I updated all firmwares/drivers on the Lenovo that are provided by the manufacturer (including TB3 specific updates). Tested the TB cable (50cm) with a external TB 3 SSD drive and that works.

This is my first experience with this device, all other interfaces I own work fine with this laptop (same windows install), hope the near future show some perspective...

Coming from RME, *********, MOTU, interfaces I'm quite surprised stuff like this still can happen nowadays...

1 Answer

0 votes
answered Sep 20 by vasilykorytov (10,810 points)
your best bet to get it fixed is to submit a ticket on this.

yeah, a bad driver can crash the system, it's been like this forever.
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