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Why is my Quantum 2626 causing glitchy audio? Will send money for assistance

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asked Aug 2 in Thunderbolt - Quantum by hftinesm (200 points)
edited Aug 2 by hftinesm
https://soundcloud.com/ian-lambach/nightmare-sound

How do I start diagnosing that problem? I have a brand new Mac Studio with 32GB of RAM. I am plugging mics straight into a Quantum 2626 which is going directly to the Mac. The audio is glitchy in both Ableton Live and Logic Pro. I tried streaming Netlix to test it also. It only glitched once, but it did glitch. I tried using my old Focusrite 6i6 and it worked perfectly, it just sounded much worse.   

I have been recording audio for many years and it sounds to me like the buffer size is too low and it's causing things to fall out of sync but it's behaving the same way even if I set the buffer size unnecessarily high. The audio is occasionally glitchy going in and coming out as well. I can post more audio or post pics of the audio files. The audio files don't look corrupted; they look like they should sound fine. The glitching is very intermittent. It will not happen for an hour, then happen more often, then less. There seems to be no pattern or logic.  

If anyone can give me advice that fixes this, I will PayPal them $50 immediately

I apologize the audio is hard panned. I was working on a song, I heard the incoming audio glitch, decided to finally deal with the problem and hastily exported the audio.

2 Answers

0 votes
answered Aug 2 by hftinesm (200 points)
https://soundcloud.com/ian-lambach/glitchacoustic

I raised the sample rate to 88200 which according to some people in other threads fixed their issue. It is still glitching, so I made another export but this time you can hear both mics
0 votes
answered Aug 2 by hftinesm (200 points)

The glitch is the range from two columns to the right and four to the left of 36.3

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