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My Quantum 2626 is no longer being recognized by Universal control
+3
votes
1,570
views
asked
Sep 26, 2021
in
Thunderbolt - Quantum
by
guidorincon
(
150
points)
I have just updated to the latest version of Universal Control (v3.6.0.66460 Win x64). Unfortunately, since updating the software, my Quantum 2626 is no longer being recognized by Universal control. It does recognise my FaderPort 8 but not Quantum 2626. It is recognised by the Thunderbolt Control Centre which says the connection status is 'connected' but the light is a flashing blue.
Any suggestions?
quantum 2626
problem
universal control
not connecting
thunderbolt 3
please help
2 Answers
+2
votes
answered
Sep 30, 2021
by
henrybuck
(
180
points)
Uninstall Universal Control along with the Quantum Thunderbolt audio driver, restart your computer, then do a fresh install of Universal Control and the Quantum Thunderbolt audio driver (be sure to download the latest version of UC). That worked for me.
+1
vote
answered
Oct 1, 2021
by
2pods
(
530
points)
This only works on Windows. If you have a Mac please disregard.
I always have to go to Device Manager in W10, and make it scan hardware. The light turns blue, and the 2626 shows up under Sounds, Video, and Games Controllers
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