Apparently, and I'm no expert here, they are working on updating the Universal Control to work with M1 Macs. I have had the exact same problem as you. Evidently we've spent a great deal of money for the privilege of waiting on them to update this thing. I'm given to understand that the ARM 64 architecture is very different from the preceding Intel Macs, which is some reason for the delay. It is incredibly frustrating. I'm essentially cooling my heels while they get this done. I may send my 2626 back and get something else.