Question

Good morning!
I'm writing about Presonus Audiobox itwo with Studio One Artist. The problem is the inability to record instruments and vocals due to the high latency. I've tried everything from ASIO4All drivers to reducing the latency to 10 ms in the control panel, to buying a new computer with an I7 processor and 24gb ram. I bought new equipment from the store at the end of October and I can not use it to this day, I suspect that the software is badly written or there are errors. I am currently running on windows 10.
I am asking for help, I do not want to send this equipment back and I am slowly losing hope that I will be able to work on it.

In the audio device, the lowest latency in input at 44.1 khz is 44 ms / 1948 samples and in output 23.5 ms / 1036 samples. I also tried changing the song settings to 98khz, it didn't work. In the processing tab of the audio setup, I have at least 259 samples. For Monitoring Latency I have a standard Audio Roundtrip 74 ms / 3243 samples and Instrument 53 ms / 2331 samples. Low Latency on both N / A. I hope I have described the problem in some detail. Please help :)

Answer 1

The Audiobox supports zero latency monitoring if you use headphones connected to the Audiobox when doing takes.  The 44ms latency should be irrelevant, unless you are trying to monitor through plugins when doing takes.

If that is the case, 44ms does seem high.  First, you should make sure you are using the native ASIO driver.

Then you need to go into the driver and reduce the buffers to 128, 64, maybe less.  What ever works without causing problems.

Finally, your audiobox should be connected directly to a USB 2.0 (or better) USB port.  It should not be connected to a USB hub.

You should also read the Presonus guide for configuring your computer for optimal audio performance.   If I can find the guide I’ll post the link here.

Here you go:  https://support.presonus.com/hc/en-us/articles/360025279231-Optimizing-Your-Computer-for-Audio-Windows-10