Question

Dear PreSonus Team,

I'm using my new PreSonus Studio24c USB interface with Windows 10 64bit. In Universal Control (I'm logged in), I cannot adjust the buffer size and sample rate.

Universal Control 3.6.1.84519 Win x64 (Built on Nov 23 2021)
Firmware: latest (according to UniveralControl)
 

On a different PC I can use the same device with univeral control (also latest version) and have no issues adjusting the device settings. Studio24c shows up in UniversalControl with USB-Symbol, Product Icon and name, but I cannot find the option to change settings.

uninstalling asio4all drivers, reinstalling drivers (as admin), rebooting (with disconnected device) after each single step didn't help

Please help.

BR

Christian

Answer 1

I had same issue ! I tryed all you did but it didn't work. I reinstalled ancient version of Universal Control and it worked back well. For moment i think UC doesn't run well. What can we do to know where issue comes from ?