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How do I get studio one to use my TASCAM US 4-4HR

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asked Jun 30, 2022 in Studio One 5 by nolanadint (140 points)
So my PreSonus audio interface had broken and so I bought a new TASCAM US-4x4HR Audio interface. But when I tried to use studio one 4 (planning on upgrading to 5) it says that either the device cannot be found or the refresh rate doesn't match, even though it does. I want to get studio 5 but don't want to spend the money just to figure out that it doesnt work with my audio interface. Wondering if anyone knows how to fix this issue.

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