Question

I have a computer linked to my Studiolive 24.4.2, and Universal control is working properly, but after connecting a router, tryng to connect an Ipad with SL remote it doesn't appear in the device list in Universal Control. On the Ipad screen I can see my mixing consolle but I can't change anything beacuse I can't set any permission from the Computer (windows 10, Universal Control 1.7.6, (but also with other software versions does not work))

Answer 1

Create a support ticket, they may be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-