Questions & Answers

UC spins and does not open my 32R mixer UI

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asked Nov 4, 2023 in StudioLive Series III by tommyXiong7221 (120 points)
I am on windows 10, I installed all the drivers, and UC. It recognize my 32R, but when i go and dbl click on it, it just spins.

the front of the 32R has a Solid RED light (indicating "control" and the Blue (power) light is on.

could this be a faulty unit?

-I just bought it brand new

1 Answer

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answered Nov 10, 2023 by mackjohnson1 (77,160 points)

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

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