Questions & Answers

After updating, all audio information is gone-help!

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asked Jan 24 in Studio One+ by StuartMcconnell (120 points)
I installed recent studio one update. Now when I open any project, all audio information is gone. Tracks are still there, with edits, cross fades etc- but no wave files.

1 Answer

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answered Jan 28 by Jessica Walker (300 points)
If you are experiencing missing audio information after updating your audio software (such as Studio in your case), you may need to follow a few steps to fix the problem. Here are some suggested steps to get you started:
Check for audio files:
Make sure your audio files are in the same directories as before. Sometimes an update can change file paths or formats, which can cause the connection between the project and the audio files to be lost.
Check the project settings:
Check the project settings in the studio software. Make sure that the audio file paths are specified correctly. Also make sure that the file formats are supported by your programme.
Check your audio drivers:
Make sure you have up-to-date drivers installed for your sound card. Outdated or corrupted drivers can cause problems with audio playback.
Update your software:
Check to see if additional updates are available for your studio software. Sometimes developers release bug fixes and improvements in subsequent versions.
Check for conflicts with plug-ins:
If you have plug-ins installed, make sure they are compatible with your version of the programme. Sometimes incompatibility of plugins can cause audio playback problems.
Contact support:
If the problem is not solved by the above methods, contact the technical support of the studio programme. The developers will be able to provide more detailed instructions and solutions.
Keep in mind that these steps may vary depending on the specific studio software you are using. If you can provide more details about the programme and your operating system, I will be able to provide more specific advice.
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