Questions & Answers

Audio Device Not Showing Up!

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asked May 22, 2016 in Studio One 3 by buddywoodward (150 points)

I'm not seeing my 44vsl listed as my audio device on the start page of Studio One. I tried the drop-down menu in Configure Audio Device, and the only two options are "Built-in Output" and "No Audio Device." All cables are connected, and the "USB Sync" light on the 44 is on. I've tried reinstalling the software, I've updated Studio One to 3.2.2.37876, done an update on my MacBook Pro (El Capitan 10.11.4), restarted the computer a couple of times, etc. But the audio device is just not being recognized by StudioOne. What am I missing?

1 Answer

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answered May 23, 2016 by mattcaprio (148,240 points)
 
Best answer
You can not use the AudioBox drivers on OSX 10.11 as outlined here:

http://support.presonus.com/entries/105171763-AudioBox-VSL-Software-Discontinuation-Notice

Please remove all installed drivers via our guide:

http://answers.presonus.com/3449/remove-audiobox-software-from-with-pictorial-walkthrough
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