there are at least 3 years that i bought this interface and never had any problem.
but just now, just after turning it on, it shows a weak blue light (that looks purple) and its not regonized by the PC.
i tried everything i could:
i turned it on and off, restarted computer, changed the place where its pluged, pluged in and out the usb in every port of my pc. pluged out the usb from the interface, scaned for new devices, failed to try to reinstall the driver (it says there is no device connected to my computer).
the phanton power buttons are working well, it shines the normal bright blue light, so i has to have something to do with that purple usb sync light.
it shows the weak blue light even with just the power chord pluged (no usb or any cable pluged in to it)
audiobox application doesnt open.
i have no idea of what to try, please help me.
sorry for my bad english, im brazilian.
- Your Computer Make and Model - windows 10, it 3770k 16gb RAM maximus formula V
- Audio Interface and it's Driver Version - presonus 1818vsl (dont know the driver number)