Questions & Answers

my audiobox 1818 emmited a high pitch squeal through the monitors, now it wont sync with my computer.

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asked Apr 24, 2016 in AudioBox USB by davebeacon (1,080 points)
I was fiddling with the tempo on a song I was creating, when suddenly the 1818 started to emit a very high pitch squeal through the monitors, I tried to mute etc. but ended up having to switch it off. Now it wont sync with the computer. the output led's were at maximum! any help would be gratefully appreciated.

1 Answer

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answered Apr 28, 2016 by cristofe (2,700 points)
Sounds like a problem with the unit itself. If you haven't already done so I suggest you open a support ticket. Presonus can repair your 1818 for a flat fee....$85 I believe....this also gets you an additional 1 year warranty.