Questions & Answers

Audiobox 1818VSL not working --- FIXED

+1 vote
717 views
asked Jul 27, 2016 in AudioBox USB by cwest25 (240 points)
So i couldn't find a way to reply to my own question, so i thought i would put my answer here and hopefully it helps.

I had gotten some kind of nasty virus that was hidden and it somehow must have effected the firmware... After i did a system restore on my PC, I followed the uninstall instructions and then reinstalled audiobox and updated the firmware and it fixed the issue. I hope this helps!

1 Answer

+1 vote
answered Jul 28, 2016 by PreSonuSales2 (68,360 points)
 
Best answer
Glad that you were able to get it fixed! For anyone else that might have this issue and is looking for the full uninstall/reinstall guide, you can find it here: http://support.presonus.com/hc/en-us/articles/210044673
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