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Any other ideas to try?

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asked Sep 12, 2016 in Classic Mixers by kritan (270 points)
The firewire interface I purchased based on the compatibility list.  I purchased a new firewire cable, have it connected to the StudioLive and my laptop now in my studio.  I am just leaving it up and running to see how long it will remain connected.  The computer does not sleep nor does the screensaver come on.  Already today, it did stop communicating and I had to unplug and reboot the laptop 2x before I could reconnect.  It has been connected now solidly for a couple of hours.  I do not believe the problem is resolved.

Any other ideas?

1 Answer

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answered May 19, 2017 by Michael Martin (85,810 points)
Please contact Technical Support via Support Ticket for more troubleshooting help. Your issue goes beyond what Answers can provide.
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