I'm trying to connect my Audiobox to my computer using a USB cable extender, however the device is not recognised. I have followed these instructions to uninstall and reinstall the drivers yet it doesn't work.
I'm using a desktop PC running Windows 10.
This is the cable extender I'm using. The driver is Universal Control v18.104.22.168355
This is the "Device Status":
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB configuration descriptor failed.
Edit: When using just the supplied cable, it is recognised and works fine.