Questions & Answers

I just installed Presonus Studio One 3, when ever i click on it, after ten seconds or so, my computer freezes everytime.

0 votes
451 views
asked Nov 12, 2016 in Studio One 3 by elphantasmo (150 points)
edited Nov 12, 2016 by elphantasmo
My Computer Specs:

HP Touchsmart Pavilion

Processer:

Intel(R) Celeron (R) CPU 877 @ 1.40GHz

Intstalled Memory RAM:

4.00 GB (3.98 Usable)

64-bit Operating System, x64 based processor

Windows 8.1

1 Answer

0 votes
answered Nov 15, 2016 by anthonymolica (1,340 points)
selected Dec 11, 2016 by ghasenbeck
 
Best answer
First try it without any audio peripherals, if that fails it has nothing to do with the hardware. from there it's an OS or a software conflict.  HP puts bloatware on all their new computers. I would kill the bloatware and delete it all.

I would disable any disk encryption

I would make sure nothing else is running in the backgroun, and no program is using the audio hardware.

I would disable antivirus/anti-phishing/anti-anything.

IF it crashes with the audio hardware is attached but NOT when there's no audio hardware, I would update the drivers on the audio hardware. I would also check another audio recording program and see if the other audio program uses the hardware and survives or crashes.

this list goes on, I hope you get what I mean....
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