Question

Greetings, I'm a new FireStudio Studio user. I'm trying to do basic recording, and I suspect I've got a very simple issue. I'm not seeing any input in my recording software. Here's what I'm doing:

* I've plugged an instrument into Mic/Instrument #1

* I've set the gain to 12:00 and I can see the green and yellow level indicators light up when I play

* I've got the FireWire cable plugged into a Thunderbolt adapter for my MacBook Air

* I've created a new song in Studio One, created a new track, and assigned the input to Input 1

* I'm seeing no level in StudioOne when I play the instrument

* I've also tried GarageBand: created a new song, set the input to PreSonus FireStudio, and added a new track

* I'm seeing no level in GarageBand when I play the instrument.

Here's some more info:

• Your Computer Make and Model: MacBook Air
• Operating System and Version: OS X El Capitan 10.11.6
• Application Version: Studio One 2.6.5
• Audio Interface and it's Driver Version: FireStudio Project (driver version?)
• Digital Mixer and it's Driver/Firmware Version (digital mixer?)

Answer 1

>>> First, use the Uninstaller file from the UC 1.7.4 pkg. This will clean out most.

>>> Then click your Go menu and select Go To Folder.

>>> type or copy/paste this precisely.

/System/Library/Extensions

>>> Click GO

>>> Find the PaeFireStudio.kext file and trash it.

>>> Then close the windows currently open.

>>> Click the Go menu again and select Go To Folder.

>>> Type or copy/paste this precisely.

/private/var/db/receipts

>>> Find and trash these files.

com.presonus.pkg.universalcontrol.bom

com.presonus.pkg.universalcontrol.plist

>>> Empty Trash and restart

>>> Then run the UC 1.7.4 installer.

>>> Connect the FireStudio to your computer and power in ON.

>>> Click the Settings menu on the small Universal Control window.

>>> Check Firmware and Factory Reset.