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Computers do not recognize my audiobox(USB 96).

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asked Apr 4, 2019 in AudioBox USB by isaiahweekes (150 points)
I've tried my computer and a couple of my friends computers, but the audiobox won't be recognized by the computers. All of the computers were running Windows 10(x64). The audiobox works when connected to an amplifier, and the clip lights and the 48v lights go on when they were supposed to, but it doesn't work with any computer. I have tried multiple times to uninstall and reinstall universal control, along with keeping the plug in, and out, but non of it works. I also used many other data transfer cables that I know work for other devices, but not for my audiobox. I can't find it in my device manager or my audio device manager. It had worked before, but I didn't do anything different.

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answered Apr 12, 2019 by garymaguire (2,480 points)
 
Best answer
Hi

Please get in touch with Technical Support to help you solve the issue you are experiencing.

Thanks..
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