Questions & Answers

I can hear Presence fine while recording but no sound when attempting to play back what was record

0 votes
asked Apr 3, 2017 in Studio One 3 by (250 points)
I believe this issue may have started with the latest update (but not certain).


1) Drag Presence to a track

2) Select Rock Grand (or anything)

3) Arm track by pressing "Monitor" and record something (I can hear the Rock Grand fine) and midi is captured just fine.

4) Press Start to playback what was just recorded (I can hear nothing)

5) During this Start/playback the Activity Meter raises for each pre-recorded midi note, also the Presence keypad also shows keys being pressed (from pre-recorded midi), but again no sound.

*) During the above if the "Monitor" button is pressed in,  I can press a key on my keyboard and hear it but still the record notes make no sound.

Thank you,


1 Answer

0 votes
answered Apr 7, 2017 by Jamesrhone1 (200,310 points)
Best answer
Try removing your settings from Studio One in the event that something is corrupt.

1. Go to Help>Open Settings folder.

2. Copy the contents of the folder over to a folder on your desktop.

3. Close S1 and delete the contents of the settings folder with the exception of the user.license file.

4. Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5. Test to see if the problem is resolved. If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.