Questions & Answers

I can't get any sound out of my PC using my new AR12 and Studio Control. Why?

+1 vote
624 views
asked Apr 5, 2017 in AR Hybrid USB Mixers by charlieernst (160 points)
Hi. I have WIndows 10 Home 64-bit. Intel i3 3.60GHz and 16 gig RAM. I use SONAR Platinum, Mixcraft 8 PRO, Sibelius 8.5. I just recieved this yesterday and installed it last night. All of DAWS see the AR12 inputs and outputs, but the transports in each of them don't work...I can't play anything. The software freezes. Do I not have the right driver? I downloaded Studio Control from the website last night. Seems like there is a conflict somewhere that I can't seem to locate. Any suggestions?

Thanks in advance for the help,

Charlie

1 Answer

0 votes
answered Apr 5, 2017 by Michael Martin (82,220 points)
 
Best answer

Ensure that you have the correct Universal Control installed and that you have selected the AR mixer as the Audio Device in Studio One.

http://www.presonus.com/support/downloads/StudioLive-AR12-USB

Follow the guide below for setting up your AR mixer in Software:

http://support.presonus.com/hc/en-us/articles/115000500463-Setting-up-your-StudioLive-AR-series-mixer-with-your-computer-

If you continue to have issues when everything is setup proper, submit a Support Request to Technical Support for further help.

...